Shipping policy

Shipping Costs

Where we charge, we never charge an excessive amount and never make a profit on shipping. Shipping charges vary depending on destination and we aim for the lowest possible price whilst maintaining a hassle-free delivery service. 

We use a range of shipping couriers suitable for business addresses, primarily Royal Mail & DHL. For larger orders making use of pallets, we use a cost effective & reliable carrier. 

The free shipping threshold varies depending on destination, promotions and other variables. We aim to make shipping costs as clear as possible. 

Shipping Destinations

We do not ship outside of the UK.

Collection

We offer a warehouse collection service. Once your order has been prepared and is ready for pickup we will supply package quantities, dimensions, weights etc. as well as available times for collection (Typically 9-5 Monday to Friday). Our warehouse address is:

Guy's Magnets Ltd T/A Quality Confectionery Wholesale
Unit 11
Bath Road Business Centre
Bath Road
Devizes
SN10 1XA 

Same Day Dispatch

We aim to ship all items as soon as payment is cleared. This means that items ordered and paid for by 12 noon (UK time) Monday-Friday are usually dispatched on the same day. Items ordered and paid for after 12 noon or over the weekend are sent on the next working day.

Packaging 

We ship all of our confectionery in boxes to ensure it arrives undamaged and in pristine condition upon arrival. We import confectionery regularly and recognise the importance of proper packing to avoid transit damage!